bj71 — A Safe and Responsible Platform

Responsible Gaming —
Know Your Limits

Q: Gambling is becoming a problem for me — what should I do?

Contact us first via live chat or at support@bj71.lat. Our team will help you activate self-exclusion and arrange appropriate support. At the same time, let a trusted family member know about the situation. Remember — asking for help is the first and most important step.

At bj71 we believe gambling should be purely an enjoyable leisure activity. Keep yourself protected — use deposit limits, self-exclusion, and time-out tools.

For 21+ Only

What is responsible gambling and why does it matter?

Online casino and betting is a popular form of entertainment. But like any entertainment, knowing and respecting the right limits is essential. At bj71 our goal is to create a safe, transparent, and enjoyable environment for every player. Responsible gaming means staying in control of your time, money, and mental wellbeing.

We believe that the right information and easy-to-use tools help a player stay healthy and happy. That is why bj71 provides several responsible gaming tools on the platform — such as deposit limits, time-out, and self-exclusion. On this page you will find detailed information about all of these tools.

Remember: Gambling is entertainment — not a source of income. Never place more bets in the hope of recovering money you have lost.

21+ Age Requirement

You must be at least 21 years old to open an account and play at bj71. Minors are strictly prohibited from accessing this platform.

Need Help?

If you feel gambling is causing problems in your life, reach out to us. Our support team is available 24/7 in Bengali.

[email protected]

Live Chat — Round-the-Clock Support

Our Protection Tools

bj71 provides the following tools to help you stay in control of your gaming.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Deposit limits protect you from overspending and help you play within your budget. Reducing a limit takes effect immediately.

Time-Out

If you feel you need a break, take a time-out for anywhere from 24 hours to 30 days. Your account will be temporarily suspended during this period. No login or betting is possible until the time-out period has ended.

Self-Exclusion

If you need a longer break, use self-exclusion. You can close your account for as little as 6 months or permanently. During self-exclusion we will not send you any promotional messages and no account will be reactivated.

Reality Check

Receive reminders about your playing time and spending at regular intervals. The reality check feature reminds you how long you have been playing and how much you have spent — so you can stay aware while enjoying your session.

Loss Limit

Set a cap on the maximum amount you can lose within a given period. Once the loss limit is reached, further betting is automatically stopped, removing the risk of additional losses.

Account History

View all your deposits, withdrawals, and betting history at any time. We keep a complete transaction record to maintain transparency, which helps you analyse your spending patterns.

Warning Signs of Problem Gambling

Seek help immediately if you notice any of the following signs.

Repeatedly playing to try to win back lost money ("chasing losses")
Hiding your gambling from family or friends
Using money meant for rent, food, or bills to gamble
Feeling restless or irritable when not gambling
Thinking only about gambling while neglecting work, family, or social life
Taking on debt or selling assets to fund gambling
Repeatedly trying to quit but failing
Feeling stress, anxiety, or depression because of gambling

Golden Rules for Staying Safe

Set a Budget

Only play with money that you can afford to lose without it affecting your daily life. Never use money set aside for essential expenses as your stake.

Set a Time Limit

Before each session, decide how long you will play and stop when the time is up. Watch the clock and remind yourself.

Do Not Make Gambling Your Only Entertainment

Spend balanced time with family, friends, sport, or other hobbies. Gambling is just one of many enjoyable things in life.

Do Not Play Under Stress

Never play when you are angry, depressed, anxious, or under the influence of alcohol. Making good decisions becomes difficult in these states.

How to Activate Protection Tools

You can activate these tools directly from your account settings at bj71, or request them through our live chat support.

Log In

Open Settings

Go to the "Responsible Gaming" section.

Choose Your Limit

Select whichever you need — deposit limit, loss limit, or time-out.

Confirm

Save your changes. If you need help, talk to us via live chat.

Important: After a deposit limit or self-exclusion is activated, a cooling-off period must pass before it can be reduced or cancelled. This is designed for your protection.

Protection of Minors

bj71 strictly prohibits providing services to anyone under 21. Age is verified at the time of account registration, and identity verification documents may be requested if there is any doubt.

If there are minors in your household, make sure they do not have access to your account details. Always log out after using a shared computer or device.

All users' ages are verified at the time of registration
Suspicious accounts are suspended immediately
The use of parental control software is recommended
The 21+ age requirement is clearly stated on every page

Our Responsibility

bj71 is not just an entertainment platform — we are committed to the overall wellbeing of our players. That is why we monitor each player's gaming patterns and proactively reach out when needed.

Our customer service team is available 24/7 in Bengali. For any gambling-related issue, concern, or information, contact us directly via live chat or email [email protected]. No judgement — just help.

Remember: Asking for help takes courage. You are not alone — we are always here for you.

Responsible Gaming FAQs

Log in to your bj71 account, go to Profile Settings, and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Contact our 24/7 live chat for assistance.

No. During a self-exclusion period it is not possible to open a new account or reactivate an existing one. We will also not send you any marketing messages during this time. Once the set period has ended, your account will only be reactivated upon your direct request.

A time-out is a temporary break — from 24 hours up to 30 days. It is mainly for when you feel you need to pause but do not want to stop playing entirely. Self-exclusion is longer-term — 6 months or more — and is intended for more serious situations. In both cases, no betting is possible while the measure is active.

No. You must be at least 21 years old to play at bj71. In keeping with the Bangladeshi context and our responsible gambling policy, we do not serve anyone under 21. You may be asked to provide identification for age verification.

Contact us first via live chat or at [email protected]. Our team will help you activate self-exclusion and arrange appropriate support. At the same time, let a trusted family member know about the situation. Remember — asking for help is the first and most important step.

Any funds in your account remain safe after self-exclusion is activated. Our support team will contact you to help complete the withdrawal process. For any questions, email [email protected].

For More Information and Support

Learn more about us, check the FAQ if you have questions, or head to your favourite games section. We are always here for you.

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Get Direct Support

Contact us for any gambling-related issue or to activate responsible gaming tools. Our Bengali-speaking team is available around the clock.

Live Chat

24/7 support in Bengali — get an instant response. Log in to your account and start a chat.

Email Support

Write to us any time: